Privacy Policy

At Samudah, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us.

1. Information We Collect

1.1. Personal Information:
When you visit our website, register an account, place an order, or interact with us, we may collect personal information such as your name, email address, shipping address, billing address, phone number, payment details ,Identity card number and Date of Birth.

1.2. Non-Personal Information:
We also collect non-personal information such as your IP address, browser type, referring website, and browsing patterns. This information is collected to improve our website's functionality and user experience.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• Fulfilling orders and providing customer support.
• Processing payments and preventing fraud.
• Communicating with you about your orders, products, services, and promotions.
• Customizing your shopping experience and improving our website.
• Conducting research and analysis to enhance our products and services.
• Complying with legal and regulatory requirements.

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice or as required by law. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, as long as those parties agree to keep this information confidential.

4. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We use industry-standard encryption technologies and implement security measures to safeguard your data.

5. Your Choices

You have the right to access, update, or delete your personal information at any time. You can manage your account settings and preferences through our website or by contacting us directly.

6. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for any updates.

7. Cookies Policy

We use cookies, including third-party cookies, to enhance your online experience. Cookies are small files that a site transfers to your computer's hard drive through your web browser. You can choose to disable cookies, but some features of our site may not function properly as a result.

By using our website, you consent to the terms of this Privacy Policy.

8. Delete Account

If member would like to terminate membership account Samudah , you may contact us at our email at support@samudah.com or Whatsapp our Customer Care Hotline at  +60182789000 to request account termination.