Delivery & Shipping Policy
1. Processing and Shipping Times
- Processing Time: Orders are processed within 1–3 business days.
- Delivery Times:
- To East Malaysia: 2 to 4 business days
- To Peninsular Malaysia: 3 to 6 business days (via courier)
- Delivery days: Monday to Friday (excluding weekends and public holidays).
2. Shipping Costs
- Shipping fees vary based on location and method.
3. Order Tracking
- Tracking details will be emailed once your order is shipped.
4. Delays and Issues
- Delays may occur due to weather, customs, or holidays. Contact us for assistance with delayed or lost packages.
If you have any questions, email us at [support@samudah.com] or call [6018-278 9000]. We’ll assist you as soon as possible!
